Frequently Asked Questions
Everything you need to know about our premium ergonomic leather seating.
What type of leather is used in your office chairs?
We use premium top-grain leather and high-quality bonded leather options. Our top-grain selection offers maximum breathability and durability, while our bonded leather provides a sleek, professional look that is easy to maintain.
How do I assemble my new leather office chair?
Every chair comes with a comprehensive assembly guide and all necessary tools. Most customers find they can complete the setup in 15 to 20 minutes. Video tutorials are also available on our product pages for step-by-step visual guidance.
What is your shipping policy for large furniture items?
We offer free standard ground shipping on all orders within the continental United States. Because our chairs are high-value items, they are securely packaged in reinforced boxes to ensure they arrive in perfect condition.
How should I clean and maintain the leather?
To preserve the leather's natural oils, we recommend wiping the chair with a soft, damp microfiber cloth once a week. For deeper cleaning, use a pH-balanced leather cleaner and conditioner every six months to prevent cracking.
What is your return policy if I am not satisfied?
We offer a 30-day risk-free trial. If the chair does not meet your ergonomic needs or aesthetic preferences, you can return it in its original packaging for a full refund. Please contact our support team to initiate a return label.
Do your chairs come with a warranty?
Yes, all of our leather office chairs are backed by a 5-year limited warranty that covers the gas lift cylinder, base, casters, and frame defects, ensuring your home office investment is protected.