Returns & Exchanges
We want you to be completely satisfied with your luxury seating experience, which is why we offer a 30-day return policy on all our leather office chairs. If your chair doesn't perfectly complement your workspace, we are here to assist with a hassle-free return or exchange process.
Initiate Your Request
Contact our support team within 30 days of delivery with your order number and reason for return to receive a Return Authorization.
Prepare for Shipping
Carefully disassemble the chair and pack it securely in its original packaging to ensure the leather remains protected during transit.
Schedule a Pickup
Affix the provided prepaid shipping label to the box and schedule a carrier pickup or drop it off at an authorized shipping location.
Receive Your Refund
Once our warehouse inspects the returned item for quality assurance, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing